Privacy Policy

1. Introduction

CouncilMind ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-AI consensus platform at councilmind.online.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address and authentication credentials through Google Firebase Authentication. We do not store your Google password.

2.2 Usage Data

We collect information about your interactions with our service, including:

• Questions you submit to the AI council
• AI model responses (for service improvement)
• Feature usage patterns
• Session duration and frequency

2.3 Payment Information

Payment processing is handled by Stripe. We do not store your credit card details. Stripe's privacy policy governs payment data handling.

3. How We Use Your Information

We use collected information to:

• Provide and maintain our service
• Process your subscription and payments
• Send service-related communications
• Improve our AI consensus algorithms
• Analyze usage patterns to enhance features
• Detect and prevent fraud or abuse

4. Data Sharing

We do not sell your personal information. We may share data with:

• AI Model Providers: Your queries are sent to third-party AI services (OpenAI, Anthropic, Google, etc.) to generate responses
• Payment Processors: Stripe processes your payments
• Analytics Services: Google Analytics helps us understand usage
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including HTTPS encryption, secure authentication via Firebase, and regular security audits. However, no internet transmission is 100% secure.

6. Data Retention

We retain your account information as long as your account is active. Chat history is retained to provide continuity of service. You may request deletion of your data by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Opt out of marketing communications

8. Cookies

We use essential cookies for authentication and session management. Analytics cookies help us understand how you use our service. You can disable non-essential cookies in your browser settings.

9. Children's Privacy

CouncilMind is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website.

11. Contact Us

For privacy-related questions or to exercise your data rights, contact us at:

Email: support@councilmind.online